FAQs

General Questions

1. What is Have Cherrys?
Have Cherrys is a Los Angeles-based apparel brand. All of our items are designed and shipped from the heart of LA.

Products & Sizing

3. How do I choose the right size?
Our baby tees are created with a nylon and spandex blend for ultimate comfort and a flattering fit. All tees are true to size. If you’re unsure, feel free to reach out to us at havecherrys@gmail.com, and we’ll be happy to assist!

4. How should I care for my items?
To keep your items in great condition:

  • Hand wash or use a delicate cycle in cold water.
  • Avoid bleach.
  • Lay flat to dry.

Orders & Payments

5. Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of purchase, provided they haven’t been shipped. Contact us at havecherrys@gmail.com as soon as possible with your order details.

6. What payment methods do you accept?
We accept all major credit cards, PayPal, and shop pay. 

Shipping

7. Where do you ship from?
All orders are shipped from Los Angeles, CA.

8. Do you offer free shipping?
Yes, we offer free standard shipping for orders over $50 within the U.S.

9. How long does shipping take?

  • Standard shipping: 5–7 business days
  • Expedited shipping: 2–3 business days

10. How can I track my order?
Once your order ships, we’ll email you a tracking link so you can follow its journey.

Returns & Exchanges

11. What is your return policy?
We accept returns of unworn, unwashed items within 30 days of delivery. For full details, check out our Returns Policy.

12. How do I start a return or exchange?
Email us at havecherrys@gmail.com with your order number and details about the item(s) you’d like to return or exchange.

International Customers

13. Do you ship internationally?
We currently do not ship internationally.

Other Questions

14. What if my package is lost or damaged?
If your package is lost or arrives damaged, contact us at havecherrys@gmail.com with your order number and any details. We’ll work with you to resolve the issue.

15. How can I contact you?
You can reach us via email at havecherrys@gmail.com, and we’ll get back to you as soon as possible.